We inherited a lease-up at 32%. We left it at 100%. Here is what actually moved the needle.

Ovation at Town Madison had a great product, and nobody knew it. This is the story of what consistent, high-quality digital content did in 8 months.

When we first walked Ovation at Town Madison in November 2024, the property was brand new and 32% preleased. No history. No reviews. No reason yet for anyone to choose it over the community down the street. Just a beautiful building that the market had not yet discovered.

That is the hardest version of this job. You are not fixing something broken. You are introducing something unknown. And in a market where residents scroll before they tour, the content you put out is often the first impression, the second impression, and the one that finally makes someone book a showing.

So we got to work.

What we actually did

Ovation came on with our standard plan plus paid efforts. That means consistent organic content across platforms, shot on-site with minimal editing, combined with a paid social strategy designed to put the right content in front of the right people at the right moment.

The content itself was not complicated. No heavy production. No scripts. We filmed with high quality equipment, optimized everything for SEO and platform performance, and then let the property do the rest of the talking. That last part matters more than most people realize.

This video averaged a 12% engagement rate. For context, the industry average sits around 1 to 3%. It performed the way it did not because of editing tricks. It performed because it showed the property honestly, framed it beautifully, and gave the algorithm something worth pushing.

This still hit 16%. Same principle. Minimal editing, high-quality capture, and content that let Ovation speak for itself.

What happened next

32% preleased when we started.
100% preleased 8 months later.
4% average engagement rate this year alone.

In 8 months, Ovation at Town Madison went from 32% to fully preleased. They have maintained an average engagement rate of 4% this year alone across their content, in an industry where most properties are happy to see 1%.

The people who became residents saw the content first. They followed the account, watched the videos, recognized the place when they drove by, and showed up to tour already sold.

The takeaway

Digital does not support your leasing strategy. For a new property, it is your leasing strategy. Ovation did not fill up because the market was easy. They filled up because the right people saw the right content at the right time, repeatedly, until choosing Ovation felt obvious.

They have been a client since November 19, 2024. This is what 8 months of showing up looks like.

If your property is still being introduced to the market, or just undersold in it, we would love to talk about what this could look like for you.

Ovation was at 32% when we met. Your property deserves the same conversation. Book a free strategy call.

Previous
Previous

Why keywords are running the show now, and what TikTok and Meta just did about it.